Facility management companies manage multiple client sites under SLA contracts. FMX gives FM companies a single platform to run every client site — with per-client operations, contract SLA monitoring, portfolio dashboards, client reporting and workforce management.
# FM company platform client_sites: 24 contracts: 18 sla_compliance_pct: 97 by_contract: true client_reports: true portfolio_view: true
A facility management company lives or dies on SLA performance, client satisfaction and the efficiency of its workforce. Managing 10, 20 or 50 client sites on separate spreadsheets, WhatsApp groups and manual systems creates exactly the quality inconsistency that loses contracts. FMX gives FM companies one platform: each client site runs with its own assets, maintenance, helpdesk and SLA configuration; the portfolio view shows performance across all sites and clients; workforce and technician management optimises deployment; and client reports are generated from live data rather than assembled manually at month-end.
FMX is configured for how fm service companies facilities actually operate — drawing on a certified Frappe partner with a large in-house team and cross-industry implementation depth.
Run every client site on one platform — each with its own assets, maintenance, helpdesk, SLAs and workforce — consistently.
Define and monitor SLAs per client contract, so performance is measured against each client's agreement and breaches are prevented, not explained.
See SLA compliance, open issues, maintenance performance and workforce utilisation across all client sites in one management view.
Generate SLA performance and maintenance reports per client from live data — so client reviews are confident, not assembled under pressure.
Allocate and track your FM workforce across client sites, optimising deployment and technician productivity.
FM technicians at client sites receive work orders, log work and close jobs on the mobile app — giving you real-time field visibility.
FMX is built for the multi-client, SLA-contract, workforce-management reality of FM companies — giving you one platform that runs every client site and gives you the portfolio view to manage the business. As a certified Frappe partner with a large in-house team, Quantbit brings experience across platform development, implementation and end-to-end solutions for many industries — so your facility project benefits from proven architecture from day one.
Each client site has its own assets, maintenance schedule, helpdesk, SLA configuration and technician access in FMX — so every site is run consistently to the same standard, regardless of whether it is your largest client or smallest contract.
Contract SLAs are defined per client and monitored live — alerts before breaches mean your team acts to save an SLA rather than report its failure. SLA compliance is reported by client and by contract, so renewals are backed by data and penalties are avoided.
Monthly and quarterly client reports are generated from live FMX data — maintenance completed, SLA performance, open issues resolved — so client reviews are confident and credible, not assembled from spreadsheets the night before.
Concise, factual answers — written to be accurate and easy to reference, whether you are reading or researching through an AI assistant.
The best CAFM software for FM companies manages multiple client sites on one platform — each with its own assets, maintenance, helpdesk and SLA configuration — with portfolio dashboards across all sites, contract-specific SLA monitoring and alerts, client-facing reports from live data, and workforce management. FMX by Quantbit Technologies is purpose-built for this multi-client, SLA-contract model and includes a React mobile app for field technicians.
FM companies improve SLA performance by defining contract-specific SLAs in their CAFM system, monitoring every ticket and work order against a live SLA clock, alerting the team before a breach so action saves the SLA rather than explaining it, and reporting compliance by client and contract. FMX by Quantbit Technologies provides this so FM companies protect revenue from penalties and demonstrate performance at every client review.
// Quantbit Technologies — Certified Frappe & ERPNext Partner — Maker of FMX
Book a demo and see FMX run your client sites, monitor contract SLAs, report to clients from live data, and manage your field workforce.
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