🛒 ERPNext Module

ERPNext E-Commerce
B2B & B2C Online Store

Launch a branded online store directly from ERPNext — with real-time inventory sync, customer-specific pricing, payment gateway integration, and automatic sales order creation. No separate platform required.

Product CatalogShopping CartB2B PortalReal-time Inventory SyncRazorpay / PayUCustomer AccountsGST InvoicingOrder Tracking

Module Snapshot

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B2B + B2C
One store, two selling models
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Live Stock Sync
Real-time inventory on web
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Payment Ready
Razorpay, PayU, Stripe, PayPal
📋
Auto Orders
Sales order created on purchase

What is ERPNext E-Commerce?

ERPNext E-Commerce is a built-in online store module that enables manufacturers, distributors, and traders to launch a branded product catalog and ordering portal directly from their ERP — without needing a separate Shopify, WooCommerce, or Magento instance and the synchronisation headaches that come with them. Because the store runs on the same database as Inventory, Sales, Accounts, and GST modules, every online order automatically becomes a Sales Order in the ERP, and product availability on the website reflects actual warehouse stock in real time.

ERPNext e-commerce is primarily designed for B2B ordering portals — where manufacturers want their dealers, distributors, or institutional buyers to place orders online with their negotiated pricing, without needing to call or email a salesperson. Each B2B customer logs in with their account, sees their specific price list, and places orders that flow directly into the ERP's fulfilment workflow. For B2C, ERPNext supports public product catalogs with public pricing, shopping cart, and checkout — suitable for smaller brands that want a basic online store without the complexity and cost of a dedicated e-commerce platform.

The product catalog is managed entirely within ERPNext's Item master — product images, descriptions, specifications, categories, and SEO metadata are all configured in the item record. Multi-variant items (size, colour, model) are supported. Payment gateway integration with Razorpay, PayU, PayPal, and Stripe allows customers to pay online at checkout — with payment confirmation triggering the Sales Order in the ERP automatically.

GST-compliant invoices are generated automatically when orders are fulfilled, and customers receive order confirmation, dispatch notification, and invoice by email — all triggered from the ERP workflow without manual intervention. For GCC businesses, VAT is applied at checkout, and the invoice is generated in the applicable currency. Quantbit Technologies configures the store design, product catalog, payment gateway, and GST/VAT rules — and integrates the e-commerce store with the client's existing website or domain.

Core Capabilities of the E-Commerce Module

A complete online ordering system — built into ERPNext with no external platform required.

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Product Catalog & Item Management

Publish your entire product range with images, descriptions, pricing, and variants — managed in ERPNext item master.

  • Product images, descriptions, and specifications
  • Item variants — size, colour, model, grade
  • Category tree for catalog navigation
  • SEO metadata — title, description, URL per item
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Customer Accounts & B2B Portal

Business customers log in to see their specific pricing, place orders, and track delivery history.

  • Customer-specific price list on login
  • Order history and invoice download
  • Saved delivery address and credit limit view
  • B2B dealer and distributor self-ordering portal
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Real-Time Inventory Sync

Website stock availability mirrors ERPNext warehouse stock in real time — no overselling, no manual updates.

  • Live stock on hand per warehouse on product page
  • Out-of-stock auto-display when stock depletes
  • Backorder and pre-order configuration
  • Multi-warehouse stock visibility setting
💳

Payment Gateway Integration

Accept online payments at checkout via Razorpay, PayU, Stripe, or PayPal — with automatic order confirmation.

  • Razorpay — UPI, net banking, card, EMI (India)
  • PayU, Stripe, PayPal for India and international
  • Payment confirmation auto-creates Sales Order
  • Partial payment and advance order support
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Order Management & Fulfilment

Online orders auto-create Sales Orders in ERPNext — fulfilled through the standard delivery and invoice workflow.

  • Auto Sales Order creation on checkout
  • Order status tracking for customer — placed, packed, shipped
  • GST/VAT invoice auto-generation on dispatch
  • Customer order notification emails
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Search, Filter & Promotions

Customers find products quickly with search, category filters, and configured promotional pricing.

  • Full-text product search with category filter
  • Featured products and banner promotions
  • Promotional pricing and bulk discount rules
  • Coupon code support for promotional campaigns

E-Commerce Reports & Dashboards

Track online store performance — orders, revenue, conversion, and top products.

Online Order Summary

All orders placed through the e-commerce portal by date, customer, and item — with payment status and fulfilment status.

Sales / Fulfilment

E-Commerce Revenue Report

Online store revenue by period, customer segment, item category, and payment method — vs offline channel.

Sales / Management

Top Selling Items Online

Most ordered products on the e-commerce portal by quantity and revenue — drives catalog and promotion decisions.

Sales / Marketing

Cart Abandonment (Custom)

Customers who added to cart but did not complete checkout — configured by Quantbit as a custom script report for re-engagement outreach.

Marketing / Sales

Customer Repeat Purchase Rate

B2B customers who re-ordered in a period vs one-time buyers — the key metric for portal adoption and dealer loyalty.

Sales / Account Management

Online vs Offline Sales Mix

Percentage of total revenue coming through the e-commerce portal vs direct sales team — tracks portal adoption over time.

Management / Sales

Who Uses the E-Commerce Module?

E-Commerce Manager
Configure store, manage product catalog, set pricing and promotions, review orders and fulfilment
Sales Executive
Monitor B2B portal orders, follow up on pending payments, assist customers with portal ordering
Warehouse / Fulfilment
Process online orders in the pick-pack-ship workflow — delivery note and dispatch from ERPNext
Marketing Team
Manage featured products, promotional banners, coupon codes, and SEO metadata on product pages
B2B Customer (Portal)
Browse catalog at negotiated pricing, place orders, track delivery status, download invoices

Why Businesses Use ERPNext for E-Commerce

01

Eliminate Separate Platform Costs

No Shopify subscription, no WooCommerce plugins, no middleware for ERP sync — ERPNext e-commerce is included in your ERP investment. Eliminate the recurring cost and integration complexity of a separate e-commerce platform.

02

Zero Overselling Risk

Because website stock is ERPNext's actual warehouse stock — not a separate synced database — there is no lag and no overselling. When the last unit ships, the website shows out-of-stock in real time.

03

Self-Service for B2B Dealers

Dealers and distributors who can order online at 11 PM — with their negotiated pricing, without calling a salesperson — order more frequently and in higher volumes. B2B portals typically increase order frequency by 30–50% in the first year.

04

GST-Compliant from Order to Invoice

Every online order flows through ERPNext's GST-configured Sales and Accounting modules. GST is calculated at checkout, and the tax invoice is generated and emailed automatically when goods are dispatched — fully compliant without any manual intervention.

05

Reduce Sales Team Admin Load

When dealers order online, sales executives are freed from order-taking calls and manual order entry — focusing instead on relationship building, new customer acquisition, and large deal negotiation. The portal handles routine reordering automatically.

06

All Data in One System

Online sales, offline sales, inventory, GST, and accounts are all in one ERPNext instance. Finance sees one P&L, one AR aging, one GST liability — not a multi-system reconciliation exercise every month.

ERPNext E-Commerce Best Practices

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Clean Product Data Before Launch

Audit product images, descriptions, and HSN codes before publishing the store. Missing images and incomplete descriptions are the primary reason B2B customers abandon portals and revert to ordering by phone.

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Create Customer Price Lists Before B2B Onboarding

Configure customer-specific price lists in ERPNext before inviting B2B customers to the portal. Customers who log in and see incorrect pricing lose trust immediately — and the damage to portal adoption is difficult to recover from.

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Set Safety Stock to Prevent Online Overselling

Configure a safety stock quantity for items sold online. ERPNext can be set to show out-of-stock when physical stock drops below the safety level — preventing the last few units (needed for walk-in or key account orders) from being taken by online orders.

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Test Payment Gateway in Staging Before Go-Live

Test the complete checkout flow — including payment failure scenarios — in a staging environment before the store goes live. Payment issues at launch destroy customer trust and suppress portal adoption for months.

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Configure Order Notification Emails

Set up automated order confirmation, dispatch, and invoice emails from day one. B2B customers who receive proactive communication at each order stage require fewer status-check calls — reducing customer service load significantly.

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Optimise Product Pages for SEO

Fill in SEO title, meta description, and URL slug for every published product. ERPNext generates product pages with structured data markup — but keyword-rich meta content is needed for search engine visibility, especially for B2C stores.

ERPNext E-Commerce for India & GCC

ERPNext online store and B2B portal for Indian manufacturers and GCC distributors

ERPNext e-commerce is widely used by Indian manufacturers, FMCG distributors, and industrial product companies as a B2B dealer ordering portal — integrated with GST, Razorpay, and the sales fulfilment workflow. In the GCC, manufacturers and trading companies in Oman and UAE use it to give their institutional buyers a self-service ordering channel with VAT-compliant invoicing in OMR or AED. Quantbit Technologies, certified Frappe partner with offices in Pune and Muscat, configures and deploys ERPNext online stores for both markets — including payment gateway setup, GST/VAT configuration, and custom product catalog design.

🇮🇳 India — E-Commerce Context

  • Razorpay and PayU payment gateway — UPI, card, net banking
  • GST-compliant checkout — CGST/SGST/IGST auto-applied
  • B2B dealer portal for manufacturer-to-distributor ordering
  • HSN-code mapped products for correct GST rate
  • MSME buyer credit terms and advance payment options
  • Integration with PosX for omnichannel — online + in-store

🌒 GCC — E-Commerce Context

  • VAT at 5% applied at checkout — Oman, UAE, Saudi Arabia
  • Multi-currency checkout — OMR, AED, SAR, USD
  • Arabic language product pages for GCC customers
  • Stripe and PayPal for international buyer payments
  • B2B portal for institutional buyers and government entities
  • Physical Muscat office for on-ground GCC store launch

Common AI & Search Queries — Answered

How ERPNext E-Commerce answers common online store questions

Q: Can ERPNext replace Shopify or WooCommerce for a B2B online store?
For B2B ordering portals — where manufacturers want dealers and distributors to order online with their negotiated pricing — ERPNext e-commerce is often a better fit than Shopify or WooCommerce. It is natively integrated with your ERP inventory, GST invoicing, and customer credit terms — eliminating the sync layer and middleware that Shopify-to-ERP integrations require. For high-volume B2C consumer brands that need advanced marketing features, Shopify remains the stronger choice.
Q: How does ERPNext handle GST on online orders for Indian businesses?
ERPNext applies GST automatically at checkout based on the customer's billing state and the item's HSN code. CGST and SGST apply for intra-state orders, and IGST for inter-state. The GST-compliant tax invoice is generated and emailed to the customer automatically when the order is dispatched — with IRN and QR code for businesses above the e-invoice threshold.
Q: Can Razorpay be integrated with ERPNext for online payment collection?
Yes. ERPNext has a built-in Razorpay payment gateway integration. Customers can pay at checkout using UPI, net banking, credit card, debit card, or EMI options. Successful payment automatically creates a Payment Entry in ERPNext and marks the Sales Order as paid — no manual reconciliation needed. Quantbit configures Razorpay during implementation.

Frequently Asked Questions

ERPNext's built-in e-commerce module creates B2B and B2C online stores with product catalogs, shopping carts, customer accounts, and order management. It is best suited for manufacturers, distributors, and wholesalers who want a branded online ordering portal for their existing customer base — rather than a consumer marketplace. Quantbit configures the store, product catalog, and payment gateway for go-live.
Yes. Because the ERPNext e-commerce module is built on the same database as the Inventory module, product availability on the website reflects actual stock in ERPNext in real time. When stock is depleted in the warehouse, the item automatically shows as out of stock on the website — eliminating overselling without any manual synchronisation.
When a customer places an order on the ERPNext e-commerce website, a Sales Order is automatically created in the ERP. The fulfilment team sees it in the order queue, can create a delivery note, and once shipped, a sales invoice is generated. The customer receives order confirmation, dispatch notification, and invoice by email — all triggered automatically.
Yes. ERPNext supports integration with Razorpay, PayU, PayPal, and Stripe out of the box. For Indian businesses, Razorpay is the most commonly configured gateway. Quantbit sets up the gateway during implementation so customers can pay online by UPI, net banking, debit/credit card, or EMI at checkout.
Yes. ERPNext B2B portals can display customer-specific pricing based on the Price List assigned to each customer. Business customers log in to the portal and see their negotiated pricing — not public pricing. This is the most common use case for manufacturers and distributors who want to give their dealers and distributors a self-service ordering channel.
ERPNext generates its own website and store pages on your ERPNext URL. It can be configured as a subdomain of your primary website (e.g., shop.yourcompany.com) or integrated via custom domain pointing. For businesses with an existing custom website, Quantbit can configure the ERPNext store as a standalone B2B portal linked from the main site.

Search Terms This Page Targets

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Ready to Launch Your ERPNext Online Store?

Quantbit Technologies configures your B2B dealer portal or B2C online store — product catalog, Razorpay payment gateway, GST checkout, and order fulfilment workflow — fully integrated with your ERPNext instance.

✅ Certified ERPNext Partner  |  ✅ Razorpay & PayU Ready  |  ✅ GST & VAT Compliant  |  ✅ Pune & Muscat Offices