| Outcome and scope |
Define the operating outcomes, entities, sites, processes, users, integrations and exclusions |
Approved charter and scope register |
Every requirement has an owner and acceptance method. |
| Governance and ownership |
Name sponsor, process owners, data owners, workstream leads and decision forums |
RACI, decision log and issue register |
Decisions have due dates and escalation paths. |
| Process design |
Map current evidence, target workflow, exceptions, approvals and reconciliation |
Process maps and fit-gap decisions |
Standard, configured and custom work are distinguished. |
| Master-data readiness |
Profile, clean, govern and approve customers, suppliers, items, warehouses and accounts |
Data profile and ownership register |
Duplicates and missing values are resolved visibly. |
| Roles and access |
Map job responsibility to least-privilege creation, review, approval and correction rights |
Role matrix and access tests |
Segregation and temporary access are tested. |
| Integration design |
Define source IDs, mappings, messages, retries, monitoring and reconciliation |
Interface specification and error tests |
Ownership spans source, network and target. |
| Testing and acceptance |
Run normal, exception, correction, close and recovery scenarios |
Test scripts, defects and sign-off |
Acceptance uses evidence, not presentation. |
| Cutover and stabilisation |
Sequence migration, access, opening balances, support, rollback and monitoring |
Cutover plan and control totals |
Go-live follows signed readiness criteria. |