| Business requirements |
Prioritise decisions, workflows, exceptions, controls and reports rather than broad
feature labels |
Approved requirement catalogue |
Must-have and later-phase scope are separate. |
| Scripted demonstration |
Use representative data and scenarios covering normal work, failure, correction and
reconciliation |
Demo script and observed evidence |
Gaps and assumptions are recorded live. |
| Fit-gap classification |
Mark capability as standard, configured, add-on, custom, manual fallback or
unavailable |
Fit-gap register |
Each gap has cost, owner and acceptance route. |
| Implementation capability |
Assess proposed team, method, availability, domain knowledge and reference relevance
|
Team CVs, plan and reference checks |
Named delivery resources are contractually clear. |
| Data and integration |
Evaluate migration, APIs, devices, error handling, monitoring and source-to-target
reconciliation |
Data and integration design |
Interfaces include support ownership. |
| Security and continuity |
Review access, audit, hosting, backup, recovery, incident handling and exit
assistance |
Security evidence and continuity tests |
Critical claims are independently verified. |
| Total cost |
Normalise licence, hosting, implementation, migration, integration, training,
support and internal effort |
Comparable cost model |
One-time and recurring costs are separated. |
| Contract and exit |
Define scope, acceptance, change, service, data ownership, export, termination and
transition |
Negotiated agreement and schedules |
Sales claims appear in signed terms. |